Frequently Asked Questions
The bra
What makes CloudLift different?
CloudLift is designed for all-day comfort with real support — without thick foam padding or the reshaped look of a push-up. You get a natural lift and a soft, barely-there feel. If you love heavily padded, maximum-cleavage push-up bras, CloudLift may feel more natural than you expect — that's exactly the point.
Is it padded? Will it add a cup size?
No. CloudLift gives natural shape and lift rather than adding volume. It smooths and supports without the bulk.
How much support does it give?
It's built for everyday support and is available in a full range of band and cup sizes. It's designed for daily wear and light activity, not as a high-impact sports bra.
Sizing & fit
How do I find my size?
Use our Fit & Size Guide or the "Find My Recommended Size" tool on the product page — enter your measurements and we'll suggest a starting size. If you're between sizes or unsure, message us before you order and we'll help.
What if it doesn't fit?
You have 30 days to return or exchange. See our Returns & Refund Policy.
Ordering, shipping & returns
Where do you ship and how long does it take?
We ship across the United States with free tracked shipping. Orders are processed in 1–3 business days and typically arrive within about 6–12 business days. Full details are in our Shipping Policy.
Can I return it?
Yes — within 30 days, if it's unworn, unwashed, and has its hygiene liner and tags attached. See our Returns & Refund Policy.
How do I track my order?
You'll get a tracking link by email once your order ships. If it hasn't arrived when expected, contact us and we'll look into it.
Care
How should I wash it?
For the longest life, hand wash in cool water and lay flat to dry, or use a lingerie bag on a gentle cycle. Avoid tumble drying and fabric softener. [Confirm against the garment's care label before publishing.]
Still have a question?
We're happy to help — reach us any time via our Contact page.