Terms of Service
Please review the bracketed items before launch.
Overview
This website is operated by CloudLift, a brand of [legal entity name] ("we", "us", "our"). By using this site or purchasing from us, you agree to these Terms of Service. If you don't agree, please don't use the site.
1. Eligibility
By placing an order, you confirm you are at least 18 years old, or the age of majority where you live. You agree not to use our products or site for any unlawful purpose.
2. Products and pricing
We work hard to display our products and colors accurately, but we can't guarantee your screen shows colors exactly as they appear in person. Prices are shown in U.S. dollars and may change without notice. We may limit quantities, discontinue products, or correct pricing errors at any time.
3. Orders and payment
When you place an order, you confirm your billing and shipping details are accurate. We may refuse or cancel any order — including orders that appear fraudulent or that breach these Terms. Payment is handled by secure third-party processors; we do not see or store your full card details.
4. Shipping and returns
Shipping timelines and costs are set out in our Shipping Policy, and returns and refunds in our Returns & Refund Policy. Both form part of these Terms.
5. Product care and use
CloudLift products are apparel intended to be worn as everyday intimate wear. Please follow the care instructions on the garment and packaging to keep your bra in good condition. Fit and feel can vary from person to person; if you're unsure of your size, use our Fit & Size Guide or contact us before ordering.
6. Intellectual property
All content on this site — including text, images, logos, product designs, and the CloudLift name — is owned by or licensed to us. You may not copy, reproduce, sell, or commercially exploit any of it without our written permission.
7. Your submissions
If you send us reviews, comments, photos, or other content, you grant us the right to use, edit, publish, and display it in connection with our business, without obligation to you. You're responsible for anything you submit and agree not to send anything unlawful, infringing, or abusive.
8. Third-party links
Our site may link to third-party websites we don't control. We're not responsible for their content or practices — review their policies before using them.
9. Limitation of liability
To the fullest extent permitted by law, CloudLift and [legal entity name] are not liable for any indirect, incidental, or consequential damages arising from your use of the site or products. Our total liability for any direct loss is limited to the amount you paid for the product in question. Nothing in these Terms excludes liability that cannot legally be excluded.
10. Indemnification
You agree to hold us harmless from any claim arising out of your breach of these Terms or your violation of any law or third-party right.
11. Governing law
These Terms are governed by the laws of [governing jurisdiction — e.g. England and Wales, or your U.S. state of registration]. This does not affect any mandatory consumer-protection rights you have where you live.
12. Changes
We may update these Terms from time to time. The current version will always appear on this page, and your continued use of the site means you accept any changes.
13. Contact
Questions about these Terms? Contact us via our Contact page.